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Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

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Privacy Policy

Last updated: 14/10/2025

1. Introduction

This Privacy Policy describes how [Full legal name of entity that operates the Restaurant that uses Oracle Restaurants eStore Products and Services] collects, uses, and discloses your Personal Information when you visit or make an order from the Site.

2. Personal information (PI)

  • Order Information such as the order placed, the delivery address and any other Personal Information included in order
  • Payment Information such as credit or debit card details

3. Collection of PI

We collect [insert personal information collected here, e.g., version of web browser, IP address, time zone, cookie information, and how you interact with the Website] to load the website accurately and perform analytics to optimize our website.

4. Use of personal information

Purpose of Collection for [e.g., Order Information]: To provide products or the Services to fulfill our contracts, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, and provide information or advertising related to our Services.

5. Disclosure of personal information

  • [Insert any vendors or service providers or third parties you share or disclose personal information to]
  • To Oracle, the provider of the Oracle Restaurants eStore platform. We use the Oracle Restaurants eStore platform to manage order taking, our marketing campaigns, and to generate aggregated analytics information, as described above.

6. Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.

7. Rights and access

You may have a right to know, access, erase, and correct the Personal Information we hold about you and if you would like to exercise these rights, please contacts us at the contact information below.

8. Retention period

We retain your Personal information for [appropriate time period for the purposes listed above]

9. Sensitive information

We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.

10.Contacting Us

[Full legal name of entity that operates the Restaurant], located at [full address], is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at [EMAIL ADDRESS], or: [POSTAL ADDRESS]
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.

11. Updates to this privacy policy

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. The most up-to-date version can be found on the Website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example, via a pop-up notice or statement of changes on our website)